Questions? We’re here to help.

Wahl Instruments, Inc. is please to offer a variety of technical support programs to our customers.  Harnessing the power of a thermal  imaging camera requires some learning, and we’re here to help.

Phone Support is available from 8 a.m. to 5 p.m. EST from our factory based experts.  Call us at 1-800-421-2853 to speak to a trained sales engineer.  We can answer most questions over the phone quickly and easily.

Factory Training sessions are regularly scheduled at monthly intervals.  Seven hour thermal imaging training sessions are offered at our Asheville, NC, USA factory on a regular basis.  Day 1 begins  after lunch to allow you time to travel to our office.  Day 2 dismisses at lunch time, to allow you travel time to get home. Our classes are taught by our ASNT T/IRT Level 1 certified personnel.

During the factory training class, you will learn the intricacies of your Wahl Thermal Imaging camera and its accompanying analysis and reporting software.  Learn how to diagnose problems with your thermal imaging camera, and ask questions specific to your application.  Certificate of Completion is awarded after class.

Click Here for our current Factory Training Class Schedule.

On-Site Training sessions are available at your location on request.  When you have several different people to train in the use of your Thermal Imaging camera, this option will benefit you.

One of our trained sales engineers will travel to the United States location of your choosing (within the lower 48 states).  Training of up to 6 hours will be scheduled for a 1 day training class.  Email us for information on pricing and travel costs.

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