Request a RMA
Before returning items to us for any reason, please request a RMA number using this form. You will receive an RMA number and return form from us once this request has been processed.
When returning your unit, please include your RMA return form in the box and mark the box exterior with your RMA number; this helps us to route your item to the correct department for the fastest possible service. For questions or concerns, please call us at 1-800-421-2853 or (828)658-3131.
Learn more about our recalibration services.